Admin User: An Overview

Admin User: An Overview

The Admin User feature enables administrator users to efficiently manage account administration by allowing them to control a range of settings including creating new users and sub-accounts within subscription limits, deactivating users, and monitoring usage across users and accounts to ensure compliance and efficiency.

Accessing RFA User Management

If you require Admin access, please contact your account manager who will be happy to grant you admin permissions. If you do not know who your account manager is, you can contact us here. 

Once the permission has been activated, you will be able to access the RFA User Management portal. 

Administration Dashboard Overview

The administration dashboard includes the following sections: 'General', 'Accounts', and 'Users'.

General Settings

In the 'General' section, you can view and manage the following settings:

• Company Name
• Account Type
• Sub-Account Licenses (Total & Available)
• User Licenses (Total & Available)
• Credits (IDV/AML & PSAM credits available)
• Create Sub Account
• Usage

Accounts

In the 'Accounts' section, you can view and manage the following settings:

• A list of Sub-Accounts
• Create Sub Account

Users

• A list of all active users
• Create User

For guidance on how to use each feature, please see the individual articles here.

For any additional support, you can contact us here.